Citizen Engagement in Health Service Delivery


The USAID-funded Leadership, Management, and Governance (LMG) Project used a case study methodology to document examples of effective citizen engagement in health service delivery to document lessons learned, best practices, and recommendations for strong health project design.

This work resulted in a literature review of the current evidence on citizen engagement in health service delivery, and two project case studies examining the Healthy Communities and Municipalities II Project in Peru and the Integrated Health Project in the Democratic Republic of Congo.